Last Updated: October 2025

Opera-EG (“we”, “our”, “us”) operates the website https://opera-eg.com (the “Site”) and is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, and protect your personal information.

Information We Collect

We may collect the following data when you visit or make a purchase from our Site:

• Personal details such as name, email address, phone number, and shipping address.

• Payment information (processed securely through Paymob, our payment gateway — we do not store card data).

• Technical information like IP address, browser type, and device details to improve our services.

How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases, support, and promotions.

• Improve our products, website experience, and marketing communication.

• Comply with legal obligations and prevent fraudulent activities.

Data Protection & Payment Security

• All payments are processed securely via Paymob in compliance with PCI-DSS standards.

• We never store or share your card details.

• We take reasonable steps to safeguard your data against unauthorized access, alteration, or disclosure.

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, but some site features may not function properly.

Your Rights

Under applicable Egyptian data protection principles, you have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

For any inquiries or requests, please contact us at:
📧 info@opera-eg.com